This shop uses cookies and other technologies so that we can improve your experience on our site.

Privacy and Cookie Policy



1)      PRIVACY

Privacy and security Myseductivelingerie

This is the website of myseductivelingerie.com

Myseductivelingerie

Our business address is Office 10, Level 1 Sharjah Media City, Sharjah.
Our phone number is  00971.56.160.9981
Our registration number with the Chamber of Commerce 1701814.01
Our VAT number is UAD 1701814.01
Our email address is: info@myseductivelingerie.com

When visiting our website, we keep
The domain of other sites that you have consulted to come to our site.
All information related to the pages you have visited on our site.
Any information you provide voluntarily (eg research information and / or site registration).
Your e-mail address, but only if you communicate it to us.

 This information is used:
To improve the content of our website.
To contact you for marketing purposes.

The information is only used internally and is not shared with other organizations for commercial purposes.
If your email address is known to us and you give us permission to pass this on to third parties for commercial use, it is possible that you will receive commercial e-mail messages (advertising) from other companies. But this happens only if you have given permission for that.


On this site we use cookies (a cookie is a small file that is sent by an Internet server that installs itself on the hard drive of your computer. This file keeps track of the visited Internet site and contains some information on this visit):
To record your preferences.
To register, including information on what you add to your shopping list information sessions.

This website uses Google Analytics, a web analytics service provided by Google Inc.. ("Google"). Google Analytics uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling for website operators and providing other services relating to website activity and internet usage. Reports on website activity Google may also transfer this information to third parties if Google is legally required, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse cookies by choosing the appropriate settings on your browser. Please note, however, that you may not be able to use all features of this website in this case.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes.

We have no partnerships or special relationships with third parties on the Internet.

If we transfer or receive your data on our website, we always use encryption technologies that are recognized as common standards within the IT sector. In case we would receive or transmit information, such as financial information, we use a secure server. You can see this in the term https in the address bar for www.myseductivelingerie.com. We have appropriate security measures to prevent information we receive on our site to be lost, misused or altered.

If you do not wish to receive e-mails from our company in the future, please contact us at the above address.

Our company may use consumer information for new purposes not yet included in our privacy policy. In that case, we will contact you before we use these new purposes, to notify you of changes to our regulations for the protection of personal data and give you the chance to refuse your participation.

Upon request we provide visitors to our site access to all information that we maintain about them. If you wish to access this information, please contact at the above address with us.
Upon request we offer visitors to our site the opportunity to correct information that we maintain about them. If you wish to correct your personal information please contact at the above address.

Contact us if you find that our site is not in accordance with our privacy policy, please contact us at the above address.



2)      CUSTOMER SERVICE

If you have any questions, comments or wishes regarding our products, the online boutique or our company, please let us know and send us an e-mail at info@myseductivelingerie.com. We take your reactions very seriously and are very happy to be of service any way we can.

Please do not hesitate as your input and questions give us the opportunity to grow and improve our Msl service even more.



3)     DELIVERY AND SHIPPING INFORMATIONS

  • Delivery is not possible to a Post-Office (P.O.) Box.
  • All orders are shipped worldwide with Fedex or Aramex on business days.
  • All orders placed on business days before 4 p.m. CET and with payment received, will be processed that day and shipped within 24 hours. Note: not on holidays and pending payment and availability. Orders on Friday after 4 p.m.will be processed the next Monday.
  • Customers are responsible for import duties and taxes additional to shipping charges. We cannot inform you in advance if and how much those import duties and taxes are or how long this process wil take.
  • Should an item be out of stock or if we have any questions regarding your order, MYSEDUCTILINGERIE will contact you as soon as possible by e-mail before shipping.
  • Express Delivery is possible when ordering before 1 p.m. CET on business days, you can choose this option during check-out.
  • It is very important to state the shipping address in English exactly as it is,  with correct states etc. Although we check on Google prior to shipping, it is possible that we do not recognize and pick out any mistakes in the address. Trying to correct an address when the shipment is already on its way is not always possible! 
  • Please make sure that all people involved in receiving the shipment at your shipping address are made aware of the arrival of the package and the sender of the package: Exorior Added Value BV.
  • All deliveries come with a track and tracecode, we will provide you with that code by e-mail.  You can follow your parcel online all the way untill the moment of delivery.
  • We will ship all orders with sender Exorior Added Value BV for your discretion. On arrival you will have to sign for receipt. Note: no extra costs are being charged to you for signing.
  • Usually one delivery attempt is made, a note with contact details will be left when you are not home. The parcel will remain at the local post office or pick up point for a maximum of 2 weeks.



4)      PRICING

All prices in the online boutique are in Euros including Italian TAX ( 22%) and visible without TAX in Invoice. For non EU citizens and European VAT registrered businesses we offer TAX-FREE shopping, Italian Tax will be deducted during check-out, shipping fees for outside the EU are already stated without Tax.
Payment is possible in Euros and in some cases we can offer payment in GBP or USD as well.



5)      PAYMENT METHODS

Possible with: Visa, Mastercard, American Express, PayPal and Bank-transfer (shipped after receiving payment).



6)      MSL EXCLUSIVE SECRETS

When creating an account, ordering, or signing up for the Msl Exclusive, you will receive our digital Msl Exclusive newsletters with information on discounts, sales, and also the latest news on new collections and designers at Msl.
If you do not wish to receive the Msl Exclusive anymore you can opt out using the link at the bottom of the newsletter. Or you can send us an e-mail info@myseductivelingerie.com and we will unsubscribe for you.



7)      TERMS AND CONDITIONS TO RETURN

  • Please inform us prior to return: info@myseductivelingerie.com, This is not mandatory, but highly appreciated.
  • Please use the standard form for withdrawal. Use is not obligated. If you do not wish to make use of this form, please be sure to add a note with the return stating the details such as your name, address, order- and/or invoice number.
  • Any goods returned from outside of The EAD must be clearly marked on customs declaration as “RETURNS” to prevent customs charges being incurred. 
  • Returns have to be send back with a trustworthy shipping company of your choice - the return shipping fees and all additional costs for returning the item are for you - within 15 days after receving the product.  The official postal stamp with date on your return package is your proof of sending the item back within 15 days of delivery. Any returns after  15 days are not accepted by Msl.
  • Returns must be send to Msl in their original (new) state, including accessories and all labels in place.
  • For hygienic reasons you cannot return intimate products or products which can be used intimate. These items are sealed by either Msl or the manufacturer, if the seal is damaged, broken, opened or missing it means that those products cannot be returned. Even if they do not fit. For example intimate jewelry, sex toys, sex accessories.
  • Other sealed products such as dvd's, books, oil, lubricants, stockings, gels and balms cannot be returned when the seal is broken, damaged or missing.
  • Bespoke products, or made to order products cannot be returned.
  • We must insist on fitting lingerie or clothing over your own lingerie. Msl does not accept returns if the products are worn, washed, damaged, stained or tried on without lingerie underneath. Neither does Msl accept the return of damaged accessories that come with the product. Please carefully place lingerie back in the original packaging prior to shipment.
  • When the returned package is damaged during shipment, Msl cannot be hold responsible for this and will refuse the return. 
  • Msl cannot be hold responsible if your return has gone missing with the postal company of your choice on its return to Msl. Please use a thrustworthy postal company, if possible with a track and trace system and insurance for your own protection.
  • Msl does not pay for, or does not accept returns with customs fees and/or other fees for returning the product to Msl. When outside the EU, ship your parcel back marked DDP ( Delivery Duty Paid) and mark the box for 'returned goods'. 
  • In case of paid shipping fees for delivery, as stated on your invoice with the purchase of Msl items, these costs will be refunded when the return is accepted and only when the complete order is returned.
  • Msl reserves the right to refuse any return if one or more of these terms and conditions are not met.
  • Refund is paid within 14 days after receiving the return, through the same payment method that was used with puchase, but only if all terms and conditions are met. 
  • Only the amount for the returned item is being refunded, any shipping fees paid for delivery to you, as stated on your Msl invoice, are only refunded when the complete order is returned. Any paid custom or import fees are non-refundable.
  • Exchanges are made as soon as possible, within 8 days of receiving the accepted return at the latest.

If you have any questions about these terms or on how to return your order, please contact us: info@myseductivelingerie.com